6 Drive-Thru Coffee Lessons Every Operator Should Know

6 Drive-Thru Coffee Lessons Every Operator Should Know

Launching a drive-thru coffee concept is about mastering speed, consistency, and connection in one of the fastest-growing segments of quick service.

According to the National Coffee Association, a record 59 percent of American consumers who purchased a cup of coffee picked it up at a drive-thru, compared to 55 percent in 2024.

Key Lessons for Operators

For operators eyeing coffee as a growth opportunity, these six lessons from The Human Bean offer a roadmap for building efficient, community-rooted stores that keep cars moving and customers coming back.

Author's summary: Mastering drive-thru coffee concepts requires speed and consistency.

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QSR magazine QSR magazine — 2025-10-17

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