When Abdulmubin Nesiri, 45, fled Afghanistan with his wife and children in search of safety, he aimed to secure a better future. The family traveled through Iran and arrived in Türkiye in 2021, settling in Amasya. Their youngest child, 5-year-old Aylin, was born there.
Shortly after arriving, Abdulmubin’s 18-year-old son began to have frequent nosebleeds. A visit to a local state hospital brought devastating news: he was diagnosed with blood cancer.
“In Afghanistan, we did not get any treatment. Only when we came to Türkiye did we understand what was wrong.”
The family was referred to a state hospital nearly two hours away. Abdulmubin worked as a door painter in the industrial sector, making it difficult to cover transportation costs for hospital visits.
Another Afghan patient recommended reaching out to UNHCR’s partner, the Association for Social Development and Aid Mobilization (ASAM), who connected him to UNHCR’s counselling line.
“I am so thankful for the counselling line. Whenever I am experiencing a problem, the first thing that comes to my mind is the line. I have called for bus tickets when I have to take my child to the hospital for treatment. They have not turned me away, not once.”
Thanks to UNHCR’s counselling line, Abdulmubin received transportation support that ensured his son could continue his treatment without interruption.
Author’s summary: Abdulmubin’s experience highlights how UNHCR’s counselling line provides vital support to refugees facing medical emergencies, ensuring access to essential care despite financial barriers.