Telcos Shift AI Goals Towards Revenue Generation
A new report from GSMA Intelligence reveals that the strategic focus of telco AI strategies is shifting towards delivering operational and commercial benefits.
According to the report, Telco AI: State of the Market, Q3 2025. Towards revenue and sovereign AI, telcos are now prioritizing revenue-generation goals over cost-saving purposes when deploying AI.
- The report is based on an analysis of AI deployments from 250 telcos worldwide.
- It provides a snapshot of the current state of telco AI and future plans.
The deployment of AI is concerned, telcos and services providers around the world are beginning to shift their focus to the fulfilment of revenue-generation goals
This shift in focus indicates a change in the way telcos approach AI, from solely using it for cost savings to leveraging it for commercial benefits.
Author's summary: Telcos now focus on AI for revenue generation.
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