Providers are increasingly accusing payers of delaying and denying reimbursement for claims.
Optum, a subsidiary of UnitedHealth Group, has launched Optum Real, a real-time claims management system.
Provider resentment against the "delay and deny" policy by insurers has reached a boiling point.
Executives from Optum explained that most claims are processed quickly, but a lack of transparency causes issues with a few claims.
Author's summary: Optum launches real-time claims management system.