Peloton frequently follows promising updates with setbacks such as recalls, layoffs, or other issues. Historically, the company has held its earnings calls at 8:30 AM ET, but this time, it led the morning with news of a recall affecting 833,000 original Bike Plus units before releasing its Q1 2026 results after market close.
During the earnings call, CEO Peter Stern addressed the recall clearly, confirming only three reports of breakages and two injuries. The company is offering free replacement seats for the affected units.
"The recall’s impact is expected to be immaterial and is reflected in our full-year guidance." — Peter Stern
Although smaller in scale, the current recall still follows a larger one in 2023, which involved over 2 million bikes and resulted in 35 breakage reports and 13 injuries.
Despite the recall, Peloton reported better-than-expected results for the second straight profitable quarter, and issued a positive forecast for the holiday season. The company's shares rose by 14% on this news.
"Peloton surprised investors by beating expectations with a second consecutive profitable quarter and a bullish forecast for the holiday season."
The pattern shows Peloton mixing encouraging developments with unfortunate setbacks, keeping investors on edge.
Author's summary: Peloton continues to struggle with recalls and setbacks that cloud its otherwise promising earnings and growth prospects, maintaining a cycle of mixed investor sentiment.