Romanian Health Minister Launches Digital Feedback Platform
Health Minister Alexandru Rogobete announced the development of a new digital platform aimed at collecting real-time feedback from medical professionals and patients. The platform intends to connect decision-makers more closely with those actively involved in the healthcare system.
Purpose and Goals of the Platform
In a social media message, Rogobete explained that the project is designed to ensure healthcare reforms truly reflect the needs and experiences of system users. He emphasized the frequent lack of consultation with frontline workers in decision-making processes.
“Sometimes we make decisions without consulting enough with the people who actually work in the system. That’s why my team is now working on a new electronic platform through which I will request real feedback from those who carry the healthcare system on their shoulders - doctors, nurses, physiotherapists, psychologists, managers, administrative staff, and also patients.”
Features of the Platform
- Targeted questionnaires for nurses, doctors, and patients
- Collection of responses to identify hospital issues and areas for improvement
Impact on Healthcare Policy
Rogobete highlighted that input from both medical staff and patients will be central to designing future healthcare policies. While acknowledging Romania’s healthcare system is still imperfect, he views the platform as a step toward a more responsive and compassionate service.
"The new tool is intended to help build a more responsive, empathetic, and human-centred system."
Summary: This platform marks an important step by Romania’s health ministry to directly involve medical professionals and patients in policy formation, aiming to improve healthcare quality and responsiveness.