AI And Human Connection Key To Retaining Talent

AI and Human Connection Key to Retaining Talent

Retaining talent remains a critical challenge in today’s competitive business environment, especially as the demand for digital and specialised skills grows.

At the BW People GCC Talent World 2025, experts discussed how artificial intelligence (AI) combined with people-first strategies is reshaping workforce management and employee retention.

People-First Retention Strategies

Stuti Gupta, Strategic People Business Partner at Sabre Corporation, emphasized that retention requires more than just financial incentives. It should focus on autonomy, peace of mind, and purpose.

“When employees feel empowered, valued, and supported in achieving balance, they thrive,” said Gupta.

She highlighted sabbaticals, educational sponsorships, and reverse mentoring as emerging retention tools, enhanced by AI systems that can identify early signs of potential attrition.

AI-Driven Workforce Insights

Srinath Gururajarao, Advisor-Board and Unit Head IT Services at Nexval.ai, explained how predictive analytics allow HR to anticipate skill gaps and attrition trends.

“Talent is no longer just about headcount; it’s about skills. AI helps align workforce capabilities with future business needs,” Gururajarao stated.

He encouraged HR teams to use AI dashboards for improving hiring, training, and retention decisions.

Collaborative Employee Communities

Benazir Suraz, HRBP Lead for Global Business and Technical Solutions at MANN+HUMMEL, shared her company’s initiative:

‘Communities of practice’ that promote voluntary employee collaboration to solve workplace challenges

This approach strengthens engagement and helps retain talent through shared learning and teamwork.

Author’s Summary

Integrating AI with people-centered strategies offers innovative, effective ways to enhance employee retention by focusing on skills, empowerment, and collaboration.

BW People — 2025-11-05